Shipping & Payments
We handcraft our bites weekly in a commercial kitchen in Calgary, where we also stock our inventory so we can always ship or deliver as soon as possible and keep our bites fresh! Orders are typically processed the same day and can be shipped out within 1 business day or less. Depending on availability, order time and location, we might be able to deliver on the same day. We are typically able to accommodate pickups within 24 hours. During busy times, order processing may take up to 3 business days. When that is the case, you will see a notice on our product pages so you know what to expect. We’ll get your treats to you, we promise! If you need your snacks on the same day, please call us ahead of time. We are happy to accommodate the needs of our customers whenever we can!
We offer free shipping on orders over CAD 100 within the greater Calgary area.
We offer free shipping on orders over CAD 150 within Canada.
We do not ship internationally at this time.
All other orders will incur the following fees:
CAD 12.99 shipping fee within Alberta
CAD 18.99 shipping fee within Canada
LOCAL PICK UP AVAILABLE
Local pickup is also available at our pickup points in Calgary, Ablerta. Please select this option at checkout if you wish to pick up your order. A member of our team will be in touch with you to arrange your pick-up time/date.
Same-day or next-day pickup is available for most orders.
Pickup Point A (Curbside Pickup):
Address: 2109 2nd Avenue NW T2N 0E6 Calgary, AB (Suite A)
Days & Hours: A member of the Mooch team will be in touch with you to arrange pick-up. You can also text us at 587-585-5595 for rush pick-up requests.
On our online store, we offer payment by credit card, debit card, Apple pay, Shopify fast pay, and PayPal. All orders are charged in Canadian Dollars and GST taxes will appear at checkout.
We also offer interact e-payments through our email firstname.lastname@example.org for orders placed on the phone or through our social media and email.
We currently don’t sell in retail stores. However, we are expanding our retail channels to include some of the best Markets in Calgary and Health Food stores! We are a young company ramping up production and sales channels in an effort to support as many moms as possible, so stay tuned for updates!